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May 27, 2021
Like most restaurant brands, Lee s Famous Recipe Chicken can t always find enough workers. With its drive-thru business thriving due to the pandemic, the Florida-based chain decided to test conversational AI by Hi-Auto to help fill in the gaps. We not only have to be famous for chicken, but we have to be famous for consistent, fast service, Bill Sparks, the company s VP of operations and franchise sales, said during a webinar, How Lee s Famous Recipe overcame hiring crisis with Conversational AI.
Chuck Doran, a franchisee who co-owns 13 Lee s locations, has rolled out the technology described as Siri for the drive-thru in several of his stores. During the webinar he talked about how it has helped increase the speed of service as well as accuracy.
Lee s Famous Recipe using AI to run drive-thrus
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Lee s Famous Recipe using AI to run drive-thrus
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May 10, 2021
Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it challenging to find enough employees to run restaurants. The staffing shortage is leading to decreases in order accuracy and speed of service, leaving many customers with bad tastes in their mouths.
These issues are inspiring chains to adopt conversational AI for order taking, but it s not a cut-and-dry process. Lee s Famous Recipe Chicken, however, has found some success, which Chuck Doran, a franchisee who co-owns 13 locations, and Bill Sparks, the company s VP of operations and franchise sales, will discuss during a live webinar, How Lee s Famous Recipe overcame hiring crisis with Conversational AI, at 2 p.m., EST, May 20.
How Jack in the Box, Lee s Famous Recipe Chicken overcame hiring crisis with AI
pizzamarketplace.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from pizzamarketplace.com Daily Mail and Mail on Sunday newspapers.