The auto insurance industry has long faced accusations of discriminatory pricing practices when determining rates. John Henry and Carey Nadeau want to fix that.
They are the duo behind a new auto insurance company, Loop, which uses technology and data collection to try to overcome those biases.
“I see insurance as a vehicle to deploy empathy at scale,” Henry says. “The more you take a closer look, the more you realize that folks are just tolerating what exists in this seemingly omnipresent industry.”
Loop is an insurance startup that’s trying to bring more equity to the rules of auto insurance. Instead of relying on metrics such as credit score, income, marital status, and education to create auto insurance rates all factors influenced by structural inequalities Loop says it will use two key metrics to give its customers a price: state of roads and driver behavior.