DHEC creating new phone line to handle only vaccine-related calls in S.C. (Source: WAVE 3 News) By Kristin Nelson | January 20, 2021 at 9:21 PM EST - Updated January 21 at 7:11 AM
COLUMBIA, S.C. (WMBF) – The Department of Health and Environmental Control said it will soon be easier to get vaccine appointment help in South Carolina.
Interim Public Health Director Dr. Brannon Traxler announced on Wednesday that the health agency is creating a new public call center, where the only goal is to help people with their vaccine questions.
The DHEC Care Line has received about 24,000 calls a day since vaccine appointments were made available to those 70 and older, according to Traxler. The Cares Line is used to help people figure out who they need to call, or what website they need to go to in order to book a vaccine appointment.