The financial services ombudsman has announced the appointment of a new head of its code compliance and monitoring team. The Australian Financial Complaints Authority (AFCA) confirmed on Tuesday that
The financial complaints body has recruited a new leader for its compliance and monitoring team. Prue Monument has joined the Australian Financial Complaints Authority (AFCA) as general manager of co
Already making up a fraction of complaints, complaints about advisers have fallen 33% in the 2021/22 financial year so far, according to the Australian Financial Complaints Authority.