World famous toy maker Hamleys has been accused of ruining Christmas after dozens of shoppers say they were left with missing or incomplete orders despite shopping weeks in advance.
The UK-based store, whose Regent Street flagship attracts more than five million people a year, has blamed warehouse shortages and lockdown on the unfilled orders, even though many missing items appear in stock on their website.
Rabia Sohail, from London, told FEMAIL how she ordered an art set, a rotating airplane and a remote controlled car for her nephew on 14th December.
Nothing arrived until 24th December - with most of the toys missing from the order.