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Ikeja Electric Upgrades Web Application For Seamless Customer Experience

Ikeja Electric Upgrades Web Application For Seamless Customer Experience
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Ikeja Electric upgrades web application for excellent customer experience

Nigeria's foremost utility company, Ikeja Electric, has taken customer experience to another level with the introduction of Singleview 2.0 web application. This latest version is an enhanced customer self-service package with consolidated account management features purposely designed and built for Ikeja Electric's customers, including prepaid, postpaid, maximum demand, non-maximum demand and bilateral customers.

Ikeja Electric upgrades for excellent customer experience -

Head, Business Innovation and Transformation, Paul Ehiagbonare said it became imperative to upgrade the Singleview platform in line with the company's customer-first, technology-now mantra as this upgrade enables adequate support of wider range of customers while empowering them with features, functionalities and possibilities for excellent customer experience.

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