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The Department of Consumer Affairs in the Ministry of Consumer Affairs, Food and Public Distribution issued Consumer Protection (E-commerce) Rules 2020 (“E-commerce Rules 2020”), which came into force on 23 July 2020.  These Rules have been a topic of discussion for quite a while. The Government, in 2019, released the draft Consumer Protection (e-Commerce) Guidelines, 2018. These guidelines were to apply only to the Business-to-Consumer E-Commerce entities.  Then in November 2019, the Central Government released the Consumer Protection (e-Commerce) Rules 2019. The E-commerce Rules 2020 can be said to be similar to the rules that have come before it, but, some new obligations have been imposed on the e-commerce entities. 

Information technologyDepartment of consumer affairsMinistry of consumer affairsConsumer affairsPublic distributionConsumer protectionBusiness to consumere commerceCentral governmentE commerce rulesConsumer protection actTrade marks actInformation technology actE commerceதகவல் தொழில்நுட்பம்துறை ஆஃப் நுகர்வோர் வாழ்க்கைத்தொழில்கள்அமைச்சகம் ஆஃப் நுகர்வோர் வாழ்க்கைத்தொழில்கள்