Updated Feb 25, 2021 | 17:57 IST | Debashish Mukerji
With retail companies hit hard by the Covid-19 pandemic, CEOs of the sector agree that recovery lies in greater tech adoption and further operational efficiency The Importance of Being Agile
Barring those selling essential goods, retail companies suffered heavily from the Covid-19 pandemic. Though the lockdown has been lifted, the virus threat is ever present, and activities like shopping and restaurant dining remain restricted. How are the retail companies coping? How do they expect the forthcoming quarters to pan out? How are they strategising? Are there any growth drivers as 2021 dawns? These and related questions were discussed at a recent virtual roundtable of leading retail CEOs on the theme of ‘From Mayhem to Momentum: Retail in 2020 and Beyond’ organised by ET and IBM.