ACUITY by Tyto Athene & MicroAutomation Launch NG 9-1-1 Solution
Next-Gen 911 services are essential today as we advance the landscape for emergency response communications. The call centers that deal with these challenging communications must have advanced tools and systems that improve operations, increase life-saving services, and are reliable.
In a move to provide better solutions and assist PSAPs in meeting the NENA Continuity of Operations Plan, systems integrator Tyto Athene recently announced a partnership between the company’s ACUITY by Tyto Athene offering and MicroAutomation (News - Alert). Together they have launched an NG911 solution that includes a Continuity of Operations Plan. That means it can be used as either a primary or secondary data center and protects operators from network failure and loss of access to critical information and emergency applications.
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ACUITY® by Tyto Athene Partners with MicroAutomation to Launch ACUITY NG 9-1-1 Solution
February 26, 2021 GMT
HERNDON, Va. (BUSINESS WIRE) Feb 26, 2021
Tyto Athene, LLC, a full-service systems integrator and inventor of ACUITY by Tyto Athene, is excited to announce in partnership with MicroAutomation, a leading provider of contact center and 911 solutions, including Omni911, the launch of the ACUITY Next Generation 9-1-1 Continuity of Operations Plan (COOP) solution.
Tyto Athene’s ACUITY Micro Data Center was developed to deliver mission-critical edge processing, analytics and unified communications in a turn-key solution that only weighs 30 pounds. Before ACUITY, setting up communications in adverse conditions required truckloads of equipment and up to 20 or more personnel. Tactical teams were often forced to use ad-hoc solutions that were not interoperable, leaving even more issue