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A PR man for the banks ? Banking resolution service faces pressure from MPs

A banking dispute resolution service has come under heavy scrutiny from MPs who, today questioned whether the organisation has been captured by the banks.

SMEs urged to check in on banking complaint rights this Christmas

SMEs urged to check in on banking complaint rights this Christmas
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FCA faces criticism after declining to expand SME access to complaints service

Businesses groups warned that firms may be unable to access redress after the Financial Conduct Authority decided not to expand SME access to the Financial Ombudsman Service.

Banking compensation scheme not fit for purpose

New data from a banking dispute resolution service shows that fewer than 100 cases have received compensation in nearly two years of operation. 

Resolving SME banking disputes

With stormy economic waters ahead, complaints against banks are likely to rise, says Dirk Paterson, Customer Director at the Business Banking Resolution Service. Here he looks at how his organisation can help.

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