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Under pressure: pub and restaurant workers have had to deal with unprecedented stress this year, reflected in the uptake of a text-based support service (image: Getty/Svetlana123) A sector-focused mental health text service has reported anxiety and stress are rife among chefs and other hospitality staff.
The Burnt Chef Project’s text service has supported more than 100 individuals working in the pub and restaurant sector this year.
Individuals can talk to the service, monitored by Shout volunteers, at any time of day by texting BURNTCHEF to 85258.
This year’s Mental Health Awareness Week (10-16 May) has seen a spotlight shone on the impact of the coronavirus pandemic on the wellbeing of those working in pubs.
Press Release26 April 2021
Malmaison, Hotel du Vin and Frasers Hospitality UK Raise Awareness of Mental Health with The Burnt Chef Project
share this article Photo: Frasers
Today, UK boutique hotel brands Malmaison and Hotel du Vin, alongside Fraser Suites and Fraser Place properties across the UK, are partnering with The Burnt Chef Project, a non-profit campaign committed to removing the stigma and raising awareness of mental health issues within the hospitality industry. Advertisements
The three brands, operating under Frasers Hospitality s global business, have committed to a range of fundraising initiatives for the project within their properties. All donations made will go directly to help fund mental health training and resource materials, including The BurntChef 24/7 support service and The Burnt Chef Academy, to help open up and normalise conversations around mental health within the UK hospitality industry.
Now though we’ve had time to think harder about how our businesses work and many pubs are bringing in money-saving equipment and software to help boost the bottom line.
In the middle of the coronavirus pandemic pubs had to switch their businesses into more tech-focused operations for various reasons, but the main driver was the need for booking and payment systems.
Countless apps rose from the nowhere and were taken up by desperate operators who needed solutions to problems they’d never encountered before – mainly ordering and paying from tables but also the need for more intelligent booking software.
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