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AI emerges as the power tool for customer experience

AI emerges as the power tool for customer experience
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iTWire - MIT SMR Connections Study: AI is the power tool of CX

Build Loyalty, Break Down Hierarchies, and Recruit Better Talent With Mentorship Programs

Build Loyalty, Break Down Hierarchies, and Recruit Better Talent With Mentorship Programs “Employees want to be part of something that is bigger than a company. The business culture is internally based, but the philanthropy is external. That volunteer ethos provides more than a quarterly return on earning it stretches employees beyond their day-to-day jobs.” Rick Luftglass, Former Director, Pfizer Foundation’s Education Volunteer Program Do executive skills primarily come from the things a person learns as a subordinate? Do great leaders acquire the ability to inspire and lead from work experience alone, or do other relationships and activities influence it as well? Imagine what would happen if a company actively challenged its employees to encourage growth and provide new learning opportunities even outside of the workplace.

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