officer jim lockhart: when i came on 16 years ago number one, the population wasn t as big. the area of the city wasn t so big. the laws weren t as stringent then. you just did your job then the responsibility for anything liable was with the city. now the tables are turned. this thing with the cameras people running around with cameras. that everything we re doing now there s cameras this cameras that. the guys that are coming out now they have to be very sharp. they have to be very educated. they have to be very well in shape because as crime gets worse and people get more violent these guys have got to be on their toes. 911 operator. what is your emergency? man: i d like to report a disturbance. what s going on, sir? my stepdad is dead drunk and he has his gun sitting right there. it s supposedly loaded. so he is barricaded in there? yeah. they re on their way out there right now. we re going to saigon street which is a residential area. we got a drunk person that has bar