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The five-step formula for saying sorry – and feeling better about yourself Feeling bad about something you said or did? A heartfelt apology will release you from ruminating about the event. 1 March 2021 • 6:00am Do we apologise too much? Thirty-one per cent of British adults think so, according to a YouGov poll of more than 1,600 British people and 1,000 Americans. Many apologies are understandable and appropriate. The poll found, for example, 84 per cent of British respondents said they would apologise for turning up late to a meeting, and 73 per cent if they interrupted someone. At the same time, however, 36 per cent admitted apologising to someone who bumped into them, and 10 per cent would say sorry if someone interrupted them.

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