Nursery World Awards 2020 - Nursery Manager of the Year Friday, February 5, 2021
Karen Potter, Wind in the Willows, Portsmouth
Karen goes above and beyond to ensure that every child and their family, as well as her staff, have the support they require. No task is ever beneath her – one minute she might be answering the phone or emails, conducting a parent visit or planning a staff meeting, and the next you might find her changing a nappy, preparing lunches or cleaning.
As co-owner, director and nursery manager, Karen makes it a priority to get to know every one of the 100 children and families at the setting. Off the top of her head, she could tell you what days and hours each child attends, which lunches they have, and any additional needs.