increase mid contract. hannah s taking a looking into this for us. i don t like my contract, i want to change, what happens next? you need to talk to your change, what happens next? you need to talk to your provider. yes, some broadband providers have already started confirming to customers how much their bills will go up by in april. chances are there ll be an annual price rise built into your contract. it s december s cpi measure of inflation, plus another 3.9%. that means the average bill looks set to rise by 14.4% this april. consumer group which? says that ll mean the average ee customer, for example, will pay an extra £66.89 for their yearly bill. is this allowed to happen? well, yes. inflation linked price rises should be included in the terms and conditions when you sign up for a contract. how do the companies justify it?
lines of inflation. can not to increase prices along the lines of inflation. not to increase prices along the lines of inflation. can they impact them or can lines of inflation. can they impact them or can providers lines of inflation. can they impact them or can providers do - them or can providers do whatever they want? this is another frustration around the cost of living. 0n broadband you can switch around and get better deals, but often you can end up in a fixed contract and they can run two years. almost uniquely for contracts which you are locked in for that period, a lot of providers have a clause which says, every year we can raise prices by a measure of inflation and on top of that around 3.9%. that is in the start of the contract and it can hit you in the middle of it. you are right, 0fcom have said they would like providers not to increase prices that much, but it is 0fcom s own rules and guidance which let the providers do this. it is almost unique in telecoms. so it