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Business travel is back, but corporate customers are more demanding than ever

It’s been a long time coming, but business travel has just about reached its pre-pandemic revenue levels. This is great news for the industry and the economy. However, the face of business travel is totally transformed. There are rapidly changing company policies on business travel, scrutiny on sustainability and employee wellbeing, and a constantly moving supply chain. Delivering business travel that ticks all the right boxes presents the biggest challenge yet.

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