The Canadian airline has been ordered to pay for a pricing mistake by a customer-service chatbot, highlighting why companies must invest in monitoring their AI tools, analysts say.
A chatbot promised Air Canada would refund some of the fare for a customer flying last-minute to his grandmother's funeral - under the bereavement policy
Air Canada Chatbot Blunder: Forced to Honor Made-Up Refund Policy! techstory.in - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from techstory.in Daily Mail and Mail on Sunday newspapers.
“Like sands through the hourglass, so are the days of our lives.” Before there were reality shows (which I naively considered would be a fad), there were soap operas. I enjoy many different pastimes, but passing time watching reality shows and soap operas are not among them. Any show you can miss watching for a quarter of a century and feel that you haven’t missed anything is proceeding at a pace other than mine. Nonetheless, that introductory quote from Days of Our Lives repeated every weekday for over a quarter of a century did make an impression.