Cincinnati International adopts passenger flow management system
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12th May 2021
Working with technology firm, Veovo, the airport hopes to improve customer experience and make long-term operational enhancements
Cincinnati/Northern Kentucky International Airport (CVG) is collaborating with London-based technology provider, Veovo to expand data input at the hub.
The facility was the first in the US to implement ‘internet of things’ (IoT) sensor equipment at the security checkpoint to help monitor wait times.
Data drawn from the project allowed CVG and the Transportation Security Administration (TSA) to make decisions regarding staff scheduling – improving the passenger experience in process.
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11 May 2021 (Last Updated May 11th, 2021 09:22)
Cincinnati/Northern Kentucky International Airport (CVG) and Veovo have partnered for the deployment of flow management technology.
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Veovo’s technology will reveal the interaction and interconnection between passengers, processes and airlines. Credit: Rainer Prang / Pixabay.
With the adoption of this airport-wide technology, CVG Airport will be able to manage passenger movement not just in the security checkpoint but also in other areas, including terminal and concourses.
Veovo’s technology will reveal the interaction and interconnection between passengers, processes and airlines.
CVG chief innovation officer Brian Cobb said: “Innovative solutions, like those provided by Veovo, allow us to gather and analyse data in real-time and proactively put it to work. We will be able to make better plans and improve productivity, respond to customer needs faster and tap into
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