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turbulence. don? reporter: it turns out one of the most difficult things to do when you merge two airlines is to get the computer systems to work together. there is a history of this. united airlines was aware of it. they worked with continental. they planned ahead. they even have dress rehearsals we understand. but early today when the switch over came, there were glitches and issues. people moving smoothly to their gates. this is how united had hoped their sfo lobby would look after the airline executed a massive computer switchover. but this is how it actually looked earlier today. we got here at 7:00 for an 8:15 flight. palm springs. and the line here was about 150 people deep. reporter: folks were blaming the computers and they were right. this weekend, the mega merger between united and continental was to be completed with the combining of computer systems and sorting out ticket codes and frequent flier miles with millions of reservations proved over wemming. co
of deadly torn . you re watching cbs 5 eyewitness news in high-definition. amid the devastation, reason to hope. the aftermath of deadly tornadoes. democratics, republicans and advertisers can all agree on one thing, rush limbaugh went too that far. the fallout from his rant against a college student. why both sides say putting teens to work is a win-win. good evening. i m ann notarangelo. people were left where to begin cleaning up? rescue crews were busy looking for survivors. susan mcginnis with the story that is giving crews reason to hope. reporter: first-responders combed through the rubble, searching for the survivors. we hope we haven t let any stone unturned. reporter: this crew picked up a photo album that they hope to get to its owner. we have had several families say after the fact, they will say that is the only picture we found. that is all we have left of our family. reporter: the tornado demolished the town, sending a school bus into a building
the reality of the same old problems. neighborhood crime. and tragically, a family is starting 2012 by mourning the death of their 5-year-old. he died in a hail of bullets over the weekend. tonight, still no sign of who killed him. nbc bay area cheryl hurd was at a vigil tonight. and what a horrendous way for that family to start the year. that s right, jessica. there s a team of homicide detectives here at the oakland police department, working long hours on this case. and there s a community out there sick and tired of mourning the death of young children. we re gonna need a free they say it takes a village to save a child. come on, now. it takes a community to save a city. that s what i say. reporter: and members of this east oakland community, it will take a small miracle to save parts of the city from gun violence. violence that took the life of 5-year-old gabriel martinez junior. i m sad. i m disappointed. these are our streets. reporter: taking them back