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CONSUMER ALERT: What you should know if your electricity provider goes out of business

CONSUMER ALERT: What you should know if your electricity provider goes out of business Debbie Strauss, Special Projects Producer Robert Arnold, Investigative Reporter Updated:  Tags:  HOUSTON – The fallout continues after last month’s historic winter storm that crippled the Texas power grid. The Electric Reliability Council of Texas announced this week that retail providers are behind by $345 million in payments. The power providers that are in default of payment are now trying to figure out what is next for their companies and what to do with their customers. Other providers on the ERCOT list say they are not behind on payments and their customers do not have to make a change.

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