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AKRON When it comes to driving new technology into the tire and auto repair shops, consumers are usually behind the steering wheel.
Last year, they got a little boost from the pandemic.
As people were encouraged to avoid personal contact and public places, digital communications allowed tire dealerships and auto repair shops to cater to customers who didn t want to walk into a business.
For shops who offered digital services, a customer could go online, set up an appointment and drop off the vehicle at the shop where a digital inspection is conducted.
While the customer is busy doing other activities, the shop can send the customer a text message with the estimate for services as well as a link to photos and videos of the inspection and the parts needing replacement. The customer can text back with questions or approval and then send an electronic payment all without face-to-face contact.
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Tim Cifelli, who joined Bolt On in 2018 as director of marketing, will assume the role of chief revenue officer to raise awareness of the brand and its products. In this role, he will leverage a strategic and multi-layered approach to create seamless collaboration and efficiencies across the marketing and sales life cycle, among traditional repair shops, channel partners and expanded industry markets, the company said.
Mike Krupit, formerly an adviser to the Bolt On leadership team, has been named interim chief strategy officer. Mr. Krupit, who has founded, co-founded or partnered in companies such as Trajectify, UpVentures Capital, IntroNet, Real Food Works and CDNOW, will use his experience and insights to develop, communicate and execute the company s strategic initiatives, Bolt On said.
Bolt On, Global Payments aim for easier text payments for auto repairs
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SOUTHAMPTON, Pa. Bolt On Technology L.L.C., a supplier of technology solutions for the automotive aftermarket, has announced a new partnership aimed at making text to pay easier for automotive repair shops.
Bolt On has teamed with Global Payments Integrated (GPI), an electronic payment processing company, to offer auto repair shops, dealer service centers and other aftermarket sectors a convenient, safe payment option to vehicle owners through access to GPI s scalable payments and credit processing technology. Text to pay is included in Bolt On Pay, and available in both the company s Mobile Manager Pro and NextGear cloud-based offerings.