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When Kanika Saxena transferred Rs 18,000 (£173) to a man to get Remdesivir injections for a Covid-19 patient who was in a critical condition, little did she know that she would end up being cheated.
“We waited seven hours for this man to deliver the injections. I tried calling him from at least nine, ten different numbers, but he never picked up. He stopped responding to texts after I sent him a screenshot showing that the money had been transferred to his account,” she said.
This is not an isolated incident in India, a country that has been overwhelmed by a deadly second wave of the virus as its healthcare system crumbles. Hospitals have been sending SOS messages about the shortage of oxygen, while patients are left unattended as beds run out, and people are forced to obtain medical supplies using their own resources.