we begin with a moment by moment account of what we now know. around 9:30 at night, the lights go out president a this point, there doesn t seem to be much panic among the passengers. but some sense that there was something more serious than just a power blackout. they were saying everything is under control. there was an electrical problem. we looked at each other and said they re full of it. we have to get off the boat. in fact, the sky scraper-sized smip ran into rocks and was beginning to list to one side. now passengers begin to panic. [ screaming ] reporter: this amateur video shows the dark cold chaos as passengers try to flee the ship in life jackets. battling against gravity to get out. according to the accounts of survivors, some of the crew members helped passengers board lifeboats before jumping overboard. other crew members seemed helpless and confused. people were pushing and shoving. there was no order. there were no lines, there was no system in plac
should never have been where it was in the first place, should never have tipped over the way it did. commanded by a captain who according to authorities should never have done what he did before, during or after his ship first ran into trouble. the questions are many tonight. we begin with a moment by moment account of what we now know. around 9:30 at night, the lights go out president a this point, there doesn t seem to be much panic among the passengers. but some sense that there was something more serious than just a power blackout. they were saying everything is under control. there was an electrical problem. we looked at each other and said they re full of it. we have to get off the boat. in fact, the sky scraper-sized smip ran into rocks and was beginning to list to one side. now passengers begin to panic. [ screaming ] reporter: this amateur video shows the dark cold chaos as passengers try to flee the ship in life jackets. battling against gravity to get out.
should never have been where it was in the first place, should never have tipped over the way it did. commanded by a captain who according to authorities should never have done what he did before, during or after his ship first ran into trouble. the questions are many tonight. we begin with a moment by momen account of what we now know. around 9:30 at night, the lights go out president a this point, there doesn t seem to be much panic among the passengers. but some sense that there was something more serious than just a power blackout. they were saying everything is under control. there was an electrical problem. we looked at each other and said they re full of it. we have to get off the boat. in fact, the sky scraper-sized smip ran into rocks and was beginning to list to one side. now passengers begin to panic. [ screaming ] reporter: this amateur video shows the dark cold chaos as passengers try to flee the ship in life jackets. battling against gravity to get out.
onboard that ship, and here is what authorities are saying. they say 43 to 70 people could stl be missing. an estimated 16 americans, 126 were on the cruise, but none of them are reported hurt. the italian captain is under arrest right now. he could be charged with manslaughter and abandoning ship. the ship is owned by carnival. the biggest cruise line in the world based in miami. cnn spoke with one of the americans who had to flee the ship, army colonel vivian shafer on an r&r leave. we had just been on only a few hours. we didn t even have the safety brief yet. it was really bizarre. we had finished dinner and we were at the magic show. we thought it was really sort of a bizarre trick to have the curtains all be sideways and the lights because he was using different lights and smoke. all in all, it was pretty bizarre. it was unreal. what was truly disappointing there didn t seem to be anybody in charge or anyone really with any authority to tell people anything. if it was
their boat tipping over after it ran aground off of one of italy s islands. this is not how you re supposed to see the sunset from a cruise ship. look at those pictures. they are unbelievable. three people are dead. among more than 4,000 who were onboard that ship, and here is what authorities are saying. they say 43 to 70 people could still be missing. an estimated 16 americans, 126 were on the cruise, but none of them are reported hurt. the italian captain is under arrest right now. he could be charged with manslaughter and abandoning ship. the ship is owned by carnival. the biggest cruise line in the world based in miami. cnn spoke with one of the americans who had to flee the ship, army colonel vivian shafer on an r&r leave. we had just been on only a few hours. we didn t even have the safety brief yet. it was really bizarre. we had finished dinner and we were at the magic show. we thought it was really sort of a bizarre trick to have the curtains all be sideways and th