the community of san bruno needs answers. the people of california need we need to know why this happened, and we need to know how this happened. able maldonado asking the questions everyone wants answers to as we look at fresh pictures from inside the fire zone. scenes from the aftermath of an inferno. good evening. lilian kim toured the devastation in san bruno and is live with images that make clear the force and fury of the force and fire. dan, we were one of the few news crews escorted into the neighborhood. our time was limited, but we were there long enough to capture the devastation up close. glen view avenue is ground zero and this ruptured pipeline is what started it all. a piece of the pg&e pipeline fits in the middle of the intersection. the explosion was apparently so strong it blew out of the ground. investigators have been inspecting the pipe and the 30-foot crater from where it came out of all day. and still no word on what caused the high pressure gas pip