phone may make your head explode. you cannot just go to a store and trade it in. you have to use a special fireproof box. the box you need to either get mailed to you or you pick it up yourself from retailers. the thermally insullated return kit resembles something of a science experiment. blue safety gloves you re advised to wear because some folks may be sensitive to the packaging material. there is a static bag for the phone itself which you then place into a small box. then that package goes into a slightly bigger box. that box finally goes into a shipping box. that doesn t sound at all like an inconvenience. still, not all bad. samsung says that, if you turn in your galaxy note 7 the company will give you a new phone and also a $100 credit bob dylan is a nobel prize winner. you heard me right!