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MBTA workforce expansion faces considerable obstacles

The MBTA has made significant progress at hiring new employees in recent months, but analysts still see “considerable obstacles” in the path ahead, especially given the added costs of building out the workforce. Between mid-2022 and February 2024, the T added more than 1,000 net new workers after being slammed by federal overseers for staffing shortages. A new analysis from

T Can t Take Progress for Granted in Hiring Campaign, Report Warns

T Can t Take Progress for Granted in Hiring Campaign, Report Warns
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MBTA faces considerable obstacles to hit its staffing target, report says

MTF researchers found that the agency's operating headcount "fluctuated" regularly after fiscal 2015, with gains followed by declines. More recently, the pandemic and concerns about an arbitrator's proposed pension changes which ultimately did not take effect created a significant shortfall before a hiring campaign featuring greater pay and benefits began yielding results.

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