ResultsCX Launches Enhanced Social Media Customer Experience Management Services
Expanded social media customer care, reputation management, and content moderation operations advance BPO’s omni-channel CX management platform
FORT LAUDERDALE, Fla., May 03, 2021 (GLOBE NEWSWIRE)
ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, today announced it has expanded its digital and social media experience management operations to provide comprehensive customer care on behalf of its client brands. The company now offers simultaneous monitoring, triage, and response across hundreds of social channels and digital brand properties; online reputation management strategies; and content moderation that present a singular brand experience to customers.