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Help desk at Miranda House college proving handy for those in need
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Students say they are flooded with calls
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Students say they are flooded with calls
“Hello! Do you want to find out where you can get an RT-PCR test done?” asks Vaishnavi Nandkumar, answering the Miranda House COVID help desk, cutting straight to the point.
The help desk that started out as an initiative to help the Miranda House community on April 22 has over the past three days started getting calls from complete strangers calling to seek help with finding hospital beds, oxygen, RT-PCR tests, doctors, plasma, ambulance services, food for patients and psychologists. The task at hand for the students is to verify every lead that they get and update a resource document so that those calling in for help can be directed to a credible source that can help them.