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Louisville businesses make video to recruit, retain customer

Louisville barber and nail salons work to keep their doors open With everyone dealing with so many things, some people have just stopped worrying about getting their hair and nails done. Author: Sherlene M Shanklin Updated: 7:15 PM EST January 7, 2021 LOUISVILLE, Ky. Barbershop and nail salon owners are feeling the brunt of COVID 19 and social injustice especially those who work downtown. Although the shutdown has been lifted, many feel invisible as they adjust to owning a business during a pandemic. WHAS11’s Sherlene Shanklin talks to some owners who made a video explaining that customer service is the key to getting the community back in shape.

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