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Biagio La Rosa News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Generation-e takes Penrith City Council s contact centre telephony to the cloud

Answering enquiries across 26 business units to support over 219,000 residents.

New south walesDavid parryPenrith city councilBiagio la rosaPenrith cityGeneration e

Generation-e deploys NICE CXone to Penrith City Council contact centre

Melbourne-based MSP Generation-e has deployed NICE's CXone platform to improve contact centre operations for Penrith City Council.

New south walesDarren rushworthDavid parryRegional bankPenrith city councilPenrith cityCity councilBiagio la rosa

Generation-e revamps Regional Australia Bank s contact centre with Nice

Brings in cloud-based solution to streamline the bank's contact centre operations.

Kim burrastonRegional australia bankBiagio la rosaAustralia bankMicrosoft teamsGeneration eRegional australia bank

Generation-e appoints new head of hybrid workplace

Unified communications specialist Generation-e has named former Data#3 employee Phil Clapham to lead its hybrid workplace practice in ANZ.

New south walesPhil claphamBiagio la rosaLive events asa service

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