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SBI permits submission of documents for KYC updation via post or mail
In view of difficulties faced by customers due to local lockdown induced by the second wave of COVID-19, State Bank of India (SBI) has decided to permit acceptance of documents for KYC updation through mail or post. In a communication to chief general manager of all its 17 local head offices dated April 30, SBI said it has been advised to accept KYC updated request through mail or post without physical presence of customer in the branch in view of resurgence in COVID-19 cases.
The move is expected to be followed by other public sector lenders.