ServiceNow has added an incident management platform to its software-as-a-service (SaaS) portfolio. Lightstep Incident Response is based on the Lightstep observability platform ServiceNow acquired last year and gives devops teams access to tools that enable them to quickly determine the root cause of incidents via a self-service portal. ServiceNow said the new platform allows developers
Informationweek
ServiceNow s Acquisition Spree Adds Observability
ServiceNow s acquisition program is aimed at creating the autonomous enterprise of the future. Here s how observability company Lightstep fits in.
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Every company is a software company, the saying goes. In 2021 that s not a new concept. But the pandemic really raised the stakes. A year after the stampede to work-from-anywhere and to enable digital business, even more companies are also software companies or becoming software companies, even if their core business has traditionally been something else.
Maybe a retail company has created an online sales channel. Perhaps a manufacturer has created a direct-to-consumer channel online. Or maybe a logistics company is offering deeper and more granular digital shipment tracking to its customers.
Acquisition will help ServiceNow customers accelerate digital transformation with insight-driven, action-oriented workflows
ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced it has signed an agreement to acquire next-generation observability leader Lightstep.
By acquiring Lightstep, ServiceNow will solidify and accelerate its position as the world’s leading enterprise platform for digital businesses. ServiceNow is already a recognized market leader in IT service management, IT operations management, and digital workflows. With Lightstep, an emerging pioneer in next-generation application monitoring and observability, ServiceNow will help DevOps engineers build, deploy, run, and monitor state-of-the-art, cloud-native applications. Together, ServiceNow and Lightstep will extend the benefits of observability across the enterprise through digital workflows that convert real-time insights into action across all the te
ServiceNow leaps into applications performance monitoring with Lightstep acquisition
This morning ServiceNow announced that it was acquiring Lightstep, an applications performance monitoring startup that has raised more than $70 million, according to Crunchbase data. The companies did not share the acquisition price.
ServiceNow wants to take advantage of Lightstep’s capabilities to enhance its IT operations offerings. With Lightstep, the company should be able to provide customers with a way to monitor the performance of applications with the goal of detecting problems before they grow into major issues that take down a website or application.
“With Lightstep, ServiceNow will transform how software solutions are delivered to customers. This will ultimately make it easier for customers to innovate quickly. Now they’ll be able to build and operate their software faster than ever before and take the new era of work head on with confidence,” Pablo Stern, SVP & GM for IT Workfl
ServiceNow to Acquire Lightstep, ServiceNow announced it has signed an agreement to acquire next-generation observability specialize Lightstep .
By acquiring Lightstep, ServiceNow will solidify and accelerate its position as the world’s leading enterprise platform for digital businesses. ServiceNow is already a recognized market leader in IT service management, IT operations management and digital workflows. With Lightstep, an emerging pioneer in next generation application monitoring and observability, ServiceNow will help DevOps engineers build, deploy, run and monitor state-of-the-art, cloud-native applications. Together, ServiceNow and Lightstep will extend the benefits of observability across the enterprise through digital workflows that convert real-time insights into action across all the technologies, people, and processes that enable digital business.