Many people in the line for water said they had severe pipe problems at home.
“We had a pipe that broke in the front yard, so we have the water main cut off and we don t have the money to fix it now,” said resident Deborah Moore.
A $2 million emergency home repair program is on the Dallas City Council Agenda Wednesday to supply grants of up to $10,000 per home.
The combination of extreme cold weather with unexpected power failures produced unprecedented complications.
“This was a situation where none of us could say we were prepared. But that s what we have to do in city government. We have to step up and fill gaps,” Johnson said.