a&e is the gateway to the hospital. from here, patients need to be able to flow into wards and operating theatres to be treated. what happened to you? i fell over walking the dog. how long have you been here? since about 7 o clock last night. oh, my goodness, that s nearly. 14 hours. nick will be able to go home after he s seen the physio. but they ve looked after me fine, so can t fault this hospital at all. but 50 other people are still waiting to be moved out of the emergency department. anyone with a green arrowl by them is somebody who s ready to move to a ward. or ready to move out of the a&e. - there s a computer system showing the status of patients waiting here for a bed elsewhere in the hospital. so, you can see that - all of these patients here, they ve had their a&e treatment concluded, and they re waiting i for a bed somewhere else. that s a lot of green arrows, isn t it? the hospital s a bit like a hotel, and if somebody s not checked out of their room,