CHICAGO (WLS) Dozens of people have contacted the I-Team about their inability to get a call back from the Illinois Department of Employment Security.
Whether they re reaching out about unemployment benefits fraudulently filed in their name, or because they are out of work and waiting on a legitimate claim during the pandemic, they said they don t get a call back from the state within the two week goal. I m beyond furious at this point. Not to be able to talk to someone, said Shelley Jaffe.
For this story the I-Team talked to nine frustrated people expressing their disappointment. Haven t gotten $1 in, at this point, 18 weeks, said Terrence O Malley.