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Communication Platform as a Service (CPaaS) player Twilio (NYSE: TWLO) is having a rocky start to the year. A recent investor action forced the exit of its founder and CEO Jeff Lawson and more recently, the lower outlook for the rest of the year did not please the analysts either. Twilio's Financials Twilio's fourth quarter revenues grew 5% to $1.08 billion, ahead of the market's forecast of $1.04 billion. It ended the quarter with a GAAP loss of $362 million. Adjusted earnings came in at $0.86 per share compared with $0.22 per share a year ago. It was also significantly better than the analyst estimate of $0.58 per share. Communications revenue was up 5% to $1 billion. Segment revenue, earlier known as Data & Applications grew 4% to $75 million. Among key metrics, it ended the year with more than 305,000 active customer accounts compared to more than 290,000 as of December last year. Dollar-Based Net Expansion Rate of 102% for the fourth quarter was lower than pre

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