This is all happening in public housing. Nbc bay area cheryl hurd joins us in San Francisco this evening. Cheryl, this is a sensitive and emotional case. Reporter very much so, raj. In fact, wellknown attorney Christopher Dolan is now helping this family. He filed this letter under the freedom of information act. The family wants to know how and why their loved ones died. Im faulting San Francisco housing authority. Im faulting hud. And i want answers. Reporter lynn westrys great nephew Santana Williams and his mother, died in a fire that swept through their twostory apartment in the sunnydale district. It happened one month ago today, and the family says they still dont know what happened. What can we do . We dont deserve answers . Do their life not matter because they lived in the projects . He didnt even get to go to kindergarten. He didnt get to start his life yet. This could have been prevented. Reporter a preliminary report released last week says that the fire started in the liv