Southern Illinois nurses report burnout after pandemic duty
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Heartland Regional launches 24/7 nurse help line
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Heartland Regional Medical Center rolling out new medical help line The goal of the phone line is to help the community make contact with people who can answer their questions and recommend what to do next about their problem. (Source: Kamira) By Clayton Hester | April 29, 2021 at 9:12 AM CDT - Updated April 29 at 9:12 AM
MARION, Ill. (KFVS) - A new free help line has been released aimed at helping with questions from patients in Williamson County.
The service is from the Heartland Regional Medical Center and is available 24 hours a day, seven days week. The calls are always confidential.
“During the pandemic, patients across the country have struggled with decisions about whether to seek care,” said Heartland Regional Chief Nursing Officer Barrie Questelle. “That hesitancy continues to cause ongoing complications for the many people who choose to delay care. Now, with our Nurse Help Line, people with questions, about an illness or injury, have a new 24/7 resource