Bank branches are decreasing in number across the U.S., but this trend doesn t tell the entire story. One area bank branches are changing is by integrating more digital signage to inform customers about specific services and products.
First Commonwealth Federal Credit Union, a financial institution with nearly 300 employees, has partnered with digital signage software firm ScreenCloud to freshen its internal digital communication and employee engagement, according to a case study shared with this publication.
A panel of industry experts convened to discuss this and strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte, North Carolina.
Perhaps no generation in history has been more discussed, courted and feared as Gen Z. But what makes this group of consumers tick, and how can companies future-proof their strategies by using proven, data-based information instead of rumor and fear-mongering?
Digital identity is the future and businesses must continue to innovate in this sphere if they wish to remain competitive. By combining different digital identity technologies, organizations can provide a safe and efficient service for customers and withstand the deceptive tactics of criminals.