Banks review services policy for WhatsApp
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Synopsis
HDFC Bank, which was earlier offering customers the option to obtain bank account balances through WhatsApp banking, has discontinued the facility. Customers seeking balance inquiry are asked to use the bank’s mobile banking app, net banking or other offline methods.
Agencies
Experts say that WhatsApp messages, being encrypted, are more secure than SMSs, which are viewable to telecom companies and government agencies and can also be intercepted by hackers.
(This story originally appeared in on Jan 26, 2021)Mumbai: Banks, which were looking to integrate WhatsApp as a key channel for customers to transact on, are reviewing their policies in respect of the use of the messaging platform. This comes after general concerns among the public that have arisen over Facebook sharing user data among its group companies.
A simple “Hi” is all it
now takes to access services at the Commercial Bank of Ceylon.
Demonstrating its innovative
use of new-age communications, the country’s largest private bank has pioneered
a ground-breaking product on the world’s most widely-used messaging platform
WhatsApp to become the first Sri Lankan bank to offer Banking Services on the
platform.
Possibly the easiest
and fastest form of contactless banking yet for smartphone users, Commercial
Bank’s WhatsApp Banking offers services to both accountholders and
non-customers, and importantly, can facilitate opening of accounts for those
seeking to become customers, the Bank said.
Customers of Commercial
01/01/2021 | News release | Distributed by Public on 12/31/2020 23:53
ComBank launches Sri Lankaâs first âWhatsApp Bankingâ facility
A simple Hi is all it now takes to access services at the Commercial Bank of Ceylon.
Demonstrating its innovative use of new-age communications, the country s largest private bank has pioneered a ground-breaking product on the world s most widely-used messaging platform WhatsApp to become the first Sri Lankan bank to offer Banking Services on the platform.
Possibly the easiest and fastest form of contactless banking yet for smartphone users, Commercial Bank s WhatsApp Banking offers services to both accountholders and non-customers, and importantly, can facilitate opening of accounts for those seeking to become customers, the Bank said.
Sri Lanka : ComBank launches Sri Lanka s first WhatsApp Banking facility colombopage.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from colombopage.com Daily Mail and Mail on Sunday newspapers.