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Woman trapped inside her own home every year after flooding
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The Stanwell street that floods every year and leaves families trapped inside their homes
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Managing director at Caremark Havering, Bal Bains.
- Credit: Bal Bains
A Hornchurch-based home care company has been awarded an overall rating of outstanding by an independent regulator.
Caremark Havering provided personal care to 16 people living in their own homes in March 2021, the time of inspection.
The Care Quality Commission (CQC) awarded Caremark Havering a rating of outstanding for its services “responsiveness” and for being “well led”.
A “good” rating was given to the provider for its services being “safe, effective and caring”, which resulted in an overall rating of outstanding.
During the inspection, the CQC inspectors found people were “highly respected and well treated and a personalised service was delivered by caregivers who identified each person individually.