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DBKL receives 1,224 complaints via Potholes Complaint Whatsapp 24 Feb 2021 / 22:52 H. Pix for illustration purposes.
KUALA
LUMPUR: Kuala Lumpur City Hall (DBKL) calls on city dwellers to continue to be its ‘eyes and ears’ to disseminate information related to road damage in the capital through its WhatsApp application ‘DBKL Potholes Complaint’.
DBKL Civil Engineering and Drainage Department senior deputy director Ir Azli Shah Ali Bashah said his office had received a total of 1,224 complaints since the line was launched on Jan 7.
“A total of 702 complaints were related to potholes and out of that number we have resolved 531 cases, which is about 76 per cent.