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The Observe.AI contact center LLM showed a 35% increase in accuracy compared to GPT-3.5 when automatically summarizing conversations.

Observe AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite

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New AI-powered Auto Summary Creates Smart Reading Experience for Markup Users

Share this article Share this article STATE COLLEGE, Pa., March 4, 2021 /PRNewswire/ Kdan Mobile Software Ltd., a global SaaS company, has released a new update for its productivity tool, Markup, which uses AI (Artificial Intelligence) technology to automatically generate summaries of content to save users time and recommend relevant articles to optimize their reading experience. Markup s AI-infused technology is constructed on the basis of Kdan s established PDF technology. With AI, Markup can automatically identify and extract the important pieces of information from large amounts of web pages and PDF files that the users are reading, making their reading experience more focused and time-saving. Markup also analyzes the content of web pages annotated by users, automatically categorizes them according to content attributes, and recommends relevant articles based on users reading preferences.

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