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Know your rights: what to do if you receive a call from a debt collector

As the cost-of-living crisis drives more people to financial stress, it helps to understand the rules that cover debt collecting

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Why Guardian Australia is investigating the private debt collection industry

When everyday Australians go to the wall, private debt collectors step in. In a cost-of-living crisis it’s vital to scrutinise the industry

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'I broke down and cried': scams are rampant in Australia – and victims feel helpless to stop them | Scams

Banks criticised as fraudsters cut through ‘patchwork’ regulations – even scamming a financial watchdog executive

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'I broke down and cried': scams are rampant in Australia

An executive at Australia’s financial watchdog had just finished a radio interview on scams when he realised he had become a victim himself. Earlier this…

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'A kick in the guts': ACBF-Youpla victims still waiting for millions in compensation | Australia news

Families still struggling a year after collapse of predatory funeral fund that targeted low-income Aboriginal families

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