The Milwaukee County Transit System in Wisconsin is using a software-as-a-service solution to improve fare payments and trip-planning. The system is not unlike ones found in larger, more transit-reliant cities.
Even smaller transit systems like Valley Regional Transit in Boise, Idaho, are turning to account-based fare payment systems in a push to modernize the transit experience and integrate it with other mobility options.
A survey of transit riders illustrates some of their concerns around the cleanliness of vehicles, on-time performance and the technology that seeks to improve engagement and the overall experience.
Transit Riders Expect Tech, Other Improvements Post-COVID govtech.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from govtech.com Daily Mail and Mail on Sunday newspapers.
Data, Analysis Are Essential to Planning the Future of Transit govtech.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from govtech.com Daily Mail and Mail on Sunday newspapers.