Dianne Slusher bought a new refrigerator from Austin’s Appliance Center in February. Then the retail outlet was sold to a new owner in April. In May, Slusher began complaining the refrigerator froze items on its bottom shelf. After Whirlpool strung her along about repairs, the appliance store s new owners replaced Slusher’s refrigerator, Thursday evening.
The Raleigh Court retiree purchased a Maytag fridge in February from a local appliance dealer. Despite multiple repair efforts, it’s still freezing items in part of the fridge compartment, rather than merely keeping them cool. Now the manufacturer’s telling her it could take until October for the right part to arrive.