The busiest airport in the nation has no protocol for providing CPR instructions to 911 callers during life-and-death medical emergencies.
Before COVID-19, Hartsfield-Jackson Atlanta International Airport was the busiest in the world. That’s one reason the airport has its own dedicated 911 center. Calls from the airport are answered by multiple 911 centers in four cities and two counties, but all have a policy of transferring those calls to the airport’s Centralized Command and Control Center, or C4.
Thomas Lawson suffered an apparent heart attack in the South Economy parking lot on November 20, 2020. The 62-year-old retired Marine from Flowery Branch, stood up from his car, grabbed his chest, and said to his wife, “something’s wrong.”