During the Covid crisis, many hospitality players suffered, some weathered the storm and a few even thrived. As the pandemic finally recedes and another threat surges to the forefront, we take a look back at how hospitality has been reshaped by recent events in Switzerland. Two specialists from the EHL Hospitality Business School delve into the statistics before and during Covid, and draw some surprising conclusions. Dr. Stefano Borzillo, Associate Professor of Organizational Behavior, specializes in topics relating to individual and collective performance and for a more financial perspective, Dr. Augusto Hasman, also an associate professor at EHL, who teaches finance and risk management.
EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality industry was discussed by EHL faculty members. The afternoon’s insights reflect the diversity of subjects investigated by EHL researchers and the challenges and opportunities that lie ahead for the hospitality industry. “Welcome back to the new abnormal, how may I help you?”