Software glitch results in multiple charges for paid parking customers in St. Augustine
City officials said the glitch came from Flowbird, a global vendor for automated parking systems that runs third-party interfaces with credit card companies. Author: First Coast News Staff Published: 7:23 PM EDT July 8, 2021 Updated: 7:53 PM EDT July 8, 2021
ST. AUGUSTINE, Fla. If you parked at a parking pay station in St. Augustine over the Fourth of July weekend you may be seeing double charges in your bank account, according to the city officials.
The credit card processor associated with the city’s parking pay station vendor experienced a glitch during a software update from Friday, July 2, through Monday, July 5.